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Business process automation, done.

We automate the repetitive work behind quotes, onboarding, approvals and reporting, so it runs the same way every time and your team spends its day on the work that needs people.

  • Mapped with the people who do the work
  • Connected to your CRM and finance tools
  • People approve what matters
  • Monitored, with failure alerts

What takes too long?

Tell us about a process your team repeats every week. We'll suggest what to automate first.

What do you want to automate?

Global
brand experience.

  • Louis-Dreyfus Foundation
  • Desucla
  • London Museum
  • Black Brick
  • Healthscope
  • Cupello
  • Enness Global
  • ACE Aquatec
  • JTI
  • Netacea

What is process automation?

Business process automation uses software to run repetitive, rule-based work without someone doing each step by hand. A quote request can create a CRM record, draft a quote from your prices, route it for approval and send follow-ups on its own. Good automation keeps people in charge of decisions, connects the systems you already use and flags anything it can't handle.

Last reviewed 25 October 2026 by the Rubik Digital team.

  • Rule-based

    The same steps, the same way, every time.

  • Connected

    Runs across the tools you already use.

  • Supervised

    People approve what needs judgement.

  • Visible

    Every run logged, every failure flagged.

Years in business
15+
Global brands
50+
Industry sectors
13+

Still done by hand?

  • You

    We copy enquiries from emails into the CRM.

    Rubik Digital

    Enquiries create records automatically, matched to existing customers and assigned to the right person.

  • You

    Every quote is built from scratch in Word.

    Rubik Digital

    Quotes drafted from your price list and templates, ready for a person to check and send.

  • You

    Approvals get stuck in someone's inbox.

    Rubik Digital

    Requests routed to the right approver with one-click decisions and reminders when they stall.

  • You

    Month-end reporting takes two days.

    Rubik Digital

    Reports compiled from your systems on a schedule, so the numbers are ready when you need them.

One request, handled end to end.

Here's a typical quote request, automated. Each step runs on its own, with a person stepping in only where judgement matters.

  1. Trigger

    Request arrives

    A quote form on your website starts the workflow, with no inbox in between.

  2. Check

    Details checked

    Missing details are caught, duplicates merged and existing customers matched in your CRM.

  3. Create

    Records created

    The contact, deal and job are created in your CRM and job system at the same time.

  4. Draft

    Quote drafted

    Prices pulled from your rate card into a branded quote, ready for review.

  5. Approve

    Manager approves

    Quotes over a set value go to a manager, who approves or edits them in one click.

  6. Send

    Sent and followed up

    The quote is emailed to the customer, with a reminder if they haven't replied.

  7. Report

    Logged and reported

    Every step is logged, and conversion and response times feed your weekly report.

Automate the right things first.

We start with the process that costs the most time, prove it works, then move on to the next.

  1. Discover

    Watch the work.

    We sit with the people who do the process and map every step, tool and exception.

  2. Prioritise

    Biggest wins first.

    Processes ranked by time spent, error rate and how easy they are to automate.

  3. Build

    Connected to your tools.

    Workflows built against test accounts, with approvals where people need to decide.

  4. Test

    Real cases, edge cases.

    Run alongside the manual process until the results match.

  5. Launch

    Live and monitored.

    Training for your team, then logs and alerts so problems surface quickly.

How far should you automate?

Move along the scale to see what changes as more of the process runs on its own.

Least changeMost change
How work moves
Manual: Copied between tools by hand
Exceptions
Manual: Handled as they come up
Running cost
Manual: Staff time
Visibility
Manual: Whoever remembers

What does it cost?

It depends on how many steps and systems a process involves, how many exceptions it has to handle and whether it needs approvals. A single workflow between well-documented tools is a small project. We price each process after mapping it with your team.

Get a fixed proposal

What moves the price

  • Steps

    How many stages the process has.

    Effect on budget: High

  • Systems

    How many tools it connects.

    Effect on budget: High

  • Exceptions

    Cases that need special handling.

    Effect on budget: Medium

  • Approvals

    Where people need to decide.

    Effect on budget: Low

  • Reporting

    Dashboards and scheduled reports.

    Effect on budget: Low

Why Rubik to automate it?

We build the websites, platforms and integrations that automations run on, so we can automate the whole process, not just one step.

Talk to the team
  1. Process before software.

    We fix the steps before automating them.

  2. People stay in charge.

    Decisions that need judgement go to a person.

  3. Failures get flagged.

    Every run is logged, and problems alert your team.

  4. Built to change.

    Rules your team can adjust as the business does.

What our clients say

Expert guidance and flawless execution. Our go‑to agency for all things digital.”
Nic CooperStrategy Director

Business Process Automation Questions,
answered.

What people usually ask us before a project starts. If yours isn't here, ask it in the form and someone senior will reply.

Processes that are repetitive, rule-based and happen often: enquiry handling, quotes, onboarding, approvals, invoicing and reporting. If your team follows the same steps every time and copies data between tools, it's usually a good candidate.

Start a conversation

Ready to hand off the busywork?

Tell us about a process your team repeats every week. We'll suggest what to automate first.

Tell us about your project.

A few lines is plenty — no brief required.

What are you planning?