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A refined digital platform and SEO strategy designed to strengthen authority, visibility, and engagement with high-net-worth audiences globally.
Specialist CMS support.
Upgrades, fixes, new page types and help for your editors on Concrete CMS, Strapi and Payload, from developers who build on these platforms every week.
- Concrete CMS specialists
- Strapi and Payload support
- Upgrades tested on a copy first
- Help for your editors
Global
brand experience.
What is CMS support?
CMS support is help from developers who know the content management system your website runs on. It covers upgrades to the CMS and its add-ons, fixing errors, adding page types and blocks, setting up editor roles and workflows, and helping your team publish. It matters most on platforms like Concrete CMS or a headless CMS, where general web agencies often lack the experience.
Last reviewed 26 October 2026 by the Rubik Digital team.
Upgrades
Core and add-ons kept current.
Fixes
Errors traced to the cause.
Building
New page types and blocks.
Editors
Roles, workflows and training.
- Years in business
- 15+
- Global brands
- 50+
- Industry sectors
- 13+
What teams ask us first.
Your buyer asks an AI assistant
Who can support a Concrete CMS website?
To be in that answer
We do. Concrete CMS runs many of the sites we've built, so we know its blocks, page types and upgrades well.
To be in that answer
We upgrade on a copy of your site first, check every add-on and template, then repeat it live.
To be in that answer
On a headless CMS it's often a cache or webhook. We find the cause and fix it so publishing just works.
To be in that answer
Yes. We review the code and hosting, fix anything urgent, then look after it from there.
Prompts that decide who gets chosen
The requests we handle.
A typical month of requests from a fictional finance firm running Concrete CMS and Strapi, and what we did about each one.
Can't edit the footer
Marketing team asked
“I can't find where to change the phone number in the footer.”
What we did
The footer sits in a global area. We showed you where it lives and gave your editor role access to it.
Template for fund reports
Product team asked
“We need a page for each monthly fund report, with a PDF to download.”
What we did
We built a reusable fund report page type with fields for the summary, performance chart and PDF.
Approval before publishing
Compliance lead asked
“I need to approve financial promotions before they're published.”
What we did
We set up a workflow so new and edited pages wait for compliance sign-off before they go live.
Are we on a supported version?
IT manager asked
“Our security review asked if the CMS is still supported.”
What we did
You weren't. We upgraded Concrete CMS on a copy first, checked every add-on, then upgraded live.
New guide not on the site
Content team asked
“I published a guide in Strapi this morning but it isn't on the site.”
What we did
The webhook that rebuilds the site had stopped firing. We fixed it, so published content appears again.
Editor is slow to save
Marketing team asked
“Saving a page in the editor takes ages.”
What we did
An oversized log table was slowing every save. We cleared it and set it to tidy itself.
Concrete CMS sites we built.
We haven't published a support case study yet. These are Concrete CMS sites we designed and built, with figures from their published case studies.
Cupello was built from the ground up as a digital platform for football coaches, covering product strategy, UX, design, and platform delivery.
A refined digital experience designed to showcase authentic Italian travel experiences and support international discovery and direct bookings.
From handover to help desk.
Five steps to bring your CMS into support, whoever built it.
Review
What you have.
CMS version, add-ons, custom code and hosting checked.
Access
Keys handed over.
Admin, hosting and code access set up securely.
Upgrade
Back on a supported version.
Core and add-ons upgraded on a copy first.
Fix
Known issues cleared.
Errors and slow pages traced and fixed.
Support
Ask any time.
Requests from your team handled by developers.
Who should support your CMS?
There are a few ways to get help with a CMS. Here's how they compare.
| Option | Best for | Watch out for |
|---|---|---|
| The original developer | Sites where they're still available and responsive | Everything depends on one person's time |
| A general web agency | Popular platforms like WordPress | Little experience of Concrete CMS or headless setups |
| A CMS specialist | Sites on Concrete CMS, Strapi or Payload | Check they've built on the platform, not just used it |
| Rebuilding on a new CMS | Sites that no longer fit how your team works | Cost and disruption when support would fix the problem |
What does it cost?
It depends on the platform, how much custom code the site has, how out of date it is and how much help your team needs each month. A site that needs a major upgrade first costs more to bring into support. We quote a fixed monthly fee after reviewing your site.
Get a fixed proposalWhat moves the price
Platform
Concrete CMS, Strapi or Payload.
Effect on budget: Low
Custom code
Bespoke blocks and add-ons.
Effect on budget: High
Version
How far behind it is.
Effect on budget: Medium
Requests
Hours of help each month.
Effect on budget: Medium
Hosting
Whether we host it too.
Effect on budget: Low
Why Rubik for your CMS?
We build on Concrete CMS, Strapi and Payload, so the people supporting your site already know how it fits together.
We build on it.
Concrete CMS runs many of the sites in our portfolio.
Upgrades done safely.
Tested on a copy before your live site.
Help for editors.
Plain answers for the people who use the CMS daily.
Any developer's build.
We take on sites built by others, after a review.
What our clients say
Expert guidance and flawless execution. Our go‑to agency for all things digital.”
CMS Support Questions,
answered.
What people usually ask us before a project starts. If yours isn't here, ask it in the form and someone senior will reply.
Concrete CMS, Strapi and Payload, plus custom-built sites. WordPress sites are covered by our WordPress support service.
Further reading.
All insights
Start a conversation
Need help with your CMS?
Tell us what your site runs on and what's not working. We'll tell you how we can help.
The technology
we work with.
- WordPress
- Strapi
- Payload
- Concrete CMS
- Shopify
- Laravel
- React
- TypeScript
- PHP
- HubSpot
- Stripe
- Google Analytics
- Google Search Console
- Cloudflare
- DigitalOcean
- Amazon Web Services
- Figma